Buying a boat can be a complicated process. There are so many procedures involved such as purchasing the right kind of boat, negotiating for the right price, paperwork, payment of fees and getting a certificate of ownership.
A boat broker can handle all these tasks and make your boat buying process very simple. However, with so many boat brokers ( Nautible.com/Boat-brokers ) out there, how do you select the right broker who will get you best deal? To make things simple for you, we are sharing some tips that will help you select a right broker.
Doesn’t Take Much Time to Respond
The way the customer service department responds to a curious/new customer tells a lot about the boat broker firm. If you experience a lack of prompt response then it is a red flag. It only tells the customer service will get worse when the deal is completed.
If it is a good boat dealer, they are bound to have a busy schedule. But that does not mean the sales department does not have time to respond to your queries. If the sales personnel is happy to provide answers to your queries on the phone and mail with a quick TAT, it is a good sign.
Look for Marine Industry Certified Brokers
Certifications like Marine Industry Certified Dealership (MICD) Program ensures you get a recognized standard of service regardless of the dealer’s location or the type of boat you want to purchase.
When you hire boat broker with MICD certifications, you can be rest assured the company is well versed with boats and equipment and also has good knowledge in boat trading.
It is also seen boat brokers with MICD certifications tend to deliver a higher quality of customer services than the non-certified ones.
Don’t Ignore the Importance of Location
It is necessary that the boat dealer is conveniently located as you will be required to tow the boat for service and repairs. If they are closer by on land or water, you can expect or request the company to come to the dock or marina for the service or repairs. Though the nearby location of the boat dealer does not make it a bad choice, selecting a broker that is located far away will only be a burden.
Ask for References
Talking to current customers can help you learn a lot about the company’s work ethics and customer service they offer. You can request the boat company to give you names and contact details of few customers.
You need to understand that some boat brokers might be reluctant to give names of their customers due to concerns about violating the privacy of their customers. However, if the boat company is defensive when you make such request, you can assume something is wrong. A good boating company ( Nautible.com/FAQ ) will consider your request and get back to you with the required information after checking with their customers.
The tips given above will help you select the right candidate from the crowd of boat brokers who will have the right connections and knowledge and negotiate the best price for the boat. After all, purchasing a boat should be fun.
Do you have any tips to share that will help select right boat broker? Please feel free to share your views through comments.